This paper describes how organizations experience self-organizing criticality in a crisis. Then it describes how the processes of many purposeful conversations can build the energy of self-organizing criticality to a level of high energy and creativity, and then hold the organization in this space using the Process Enneagram, co-created by the people in the organization, as a strange attractor, a container providing order and focus as well as the space and freedom for the people to make the decisions they need in order to do their work quickly and well.
The art of communication and the science of complexity are intriguing areas of thought and practice that can be examined through storytelling. In an increasingly complex world with many voices, a deeper understanding of complexity communication provides opportunities for researchers and practitioners. This paper discussion centers on Complexity Communication, and the Complex Responsive Processes within the storytelling environment. Complexity theory explores how independent agents interact with each other. Complexity is different from chaos and emerges through a process of human interaction, which is best seen through the art of storytelling. This article explores storytelling and the social construction and discursive elements within the process of human interaction. This discussion advances the call from Hoffman (2008) to embrace the ideas within complexity communication.